Context: Chatbots are usually lacking when responding to specifics (like when was an invoice sent), as that information is maintained in excel sheets across the organization. Can a chatbot be trained on excel data as well, while sourcing info from PDFs and Databases?

Solution:  Power Automate can be leveraged to retrieve data from excel and then feed into the training of Chatbot with the help of Copilot Studio, which can source data from PDFs and Databases.

Impact: Having excel data feeding into chatbots, enhances them from simple pdf readers to assistants that can give relevant information from multiple excel sheet sources.

Industries: Financial Services, Healthcare, Manufacturing, Retail, Media & Communications, Education, Other

Functions: Finance, Sales, Marketing, Customer Service, Operations, IT, Other

Offerings: AI Builder & Automations, Copilots & Conversational AI